If you’re familiar with user experience (UX) design, then you understand the benefit of user research. It helps you empathize with users, evaluate usability, and determine the user requirements of a project (Baxter, Courage, & Caine, 2015). But what if I told you user research can have another application that can be just as vital to the outcome of a project as user empathy?
I enjoy using social media personally, but I’ve never thought of myself as being addicted to it. I’m not naïve, though, to the widely discussed debate over its risks and side effects. I’d like to think I’ve focused on having a healthy relationship with this technology, one in which I’m benefiting more from the positives than the negatives. My self-assurance that I’m doing the right thing, though, isn’t enough. The time came last week for me to try to put my data where my mouth is. The challenge: no personal social media use for 5 days.