So much of the conversation around digital wellness involves user-based actions, but what responsibility does product design have? Explore why and how helping users establish healthier relationships with tech is becoming a design consideration.
As UX designers we work hard to understand where users tend to go wrong and why in order to prevent errors. But no one's perfect. Eventually someone’s going to make a typo, forget to input something, or hit the wrong button. Errors are part of the experience so UX design shouldn’t end with them. A bad error experience and all the work you’ve done up to that point may not matter. Your users get annoyed, confused, or frustrated and they’re gone. 404 pages are one of the more common culprits for this. Like every other page, they should have a design and content strategy that positively supports a good user experience. Check out some tips on how to create better 404 pages.
Call it Zoom fatigue, pandemic fatigue, or simply hitting the wall, burnout has set in and its running rampant. Over half of workers report feeling burned out; from elementary school to college, students have had enough; and parents are at their wits ends. It seems like no one is immune. Chronic uncertainty, endless trauma, and the need to keep on keeping on no matter what have created a toxic problem. This is why it’s important for UX designers to understand burnout and identify how it may be factoring into our work right now.
While it’s not a direct necessity to have this knowledge in order to create a good, usable design, understanding the medium used to bring your ideas to life can still be beneficial for UX and UI designers’ work. It helps you think differently, makes you a better communicator, a better collaborator and adds a skill to your resume.