Call it Zoom fatigue, pandemic fatigue, or simply hitting the wall, burnout has set in and its running rampant. Over half of workers report feeling burned out; from elementary school to college, students have had enough; and parents are at their wits ends. It seems like no one is immune. Chronic uncertainty, endless trauma, and the need to keep on keeping on no matter what have created a toxic problem. This is why it’s important for UX designers to understand burnout and identify how it may be factoring into our work right now.
When Anne Helen Petersen published her seminal Buzzfeed News article on millennial burnout, 2 voices rose up in response: one of joyous relief that someone had finally validated their life experiences and one of critical judgment about the inferiority of the aforementioned generation By indulging in this second common narrative, we are ignoring the reality of who this generation is today. They now make up a majority of the American workforce and are overworked, always on and suffering from rampant burnout. 7 in 10 millennials report feeling its effects some of the time, more than any other generation of workers. However, by promoting the practice of deep work amongst their employees, companies can help heal and prevent this problem. Solving burnout in this generation of workers creates economic opportunity and gives employers who lead the way in championing solutions a competitive edge.