Forms are like icebergs. They’re deceivingly more complicated and troublesome than they appear on the surface. Screw up a form’s design and you can stop users in their tracks, preventing them from meeting their intended goals, your business from collecting valuable data, or both. There are a lot of decisions that should go into determining how a form will be look. Since being inclusive and respectful of someone’s identity contributes to better UX, it's important to think through how even the smallest, design choices can be adjusted to help more people feel welcome using your product.
There comes a time in every project when an idea transitions from conceptual to actual. In website and app design that time generally comes during the prototyping process. Prototyping can be done in a range of fidelities, or levels of detail, from low to high. Low-fidelity prototypes can be a great tool for quickly iterating design ideas and starting usability testing early in your design process, but the type of experience they offer is quite removed from a product’s endgame. High-fidelity prototyping is when things start to feel and look real.
Flowcharts are a common tool used for a variety of purposes in a variety of industries, including engineering, business, and education. UX designers create a type of flowchart called a user flow to depict and communicate the process of user movement. User flows utilize the same symbols as flowcharts in order to represent every route users can take to achieve a specific goal on a site or app. See how I've developed user flows for a proposed Resident app for the city of Milford, Connecticut and how these charts can improve user experience design.
Information architecture (IA) design involves creating an organized structure in a website, app, or product that helps users navigate and understand where to find what they need easily and quickly. Hear about my experience creating a proposed site map for a resident companion app for my hometown and find out how and if designing IA for apps differs from websites.